How to Fix 404 Page or Page Not Found Error Messages

If you are getting a 404 page when you try to navigate to a certain page, or get a 'Page Not Found' error, this may be caused by a memory issue, an issue with the permalinks or a conflict with another plugin.

Follow these steps:

  • Check if you can solve this by changing the permalinks in "Settings > Permalinks" on your WordPress Dashboard. You should set it to "Plain" to troubleshoot.
  • If it does not work, check your memory limit in your system info in "Elementor > System Info" and ask your hosting company to raise it to, at least, 128MB by using this guide:  https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
  • Switch the front-end editor loader method located in the settings of Elementor on your Dashboard via "Elementor" > "Settings" >"Advanced".
  • Ask also your hosting company to deactivate ModSecurity temporarily to rule out an issue with a rule set via this firewall. If it is the issue, checking the ModSecurity logs will help your hosting company to solve this.
  • Finally, you can also deactivate all your plugins besides Elementor and Elementor Pro, and switch to a default theme of WordPress such as TwentySixteen to troubleshoot. 

If you receive this error message when you try to save a page, please consult the following guide:

https://docs.elementor.com/article/185-the-update-button-does-not-work

If you get this error message after activating Elementor Pro, please read this article:

https://docs.elementor.com/article/299-elementor-pro-does-not-work

If you still experience this issue after trying the potential solutions aforementioned, please contact our support:  [email protected].